Frequently Asked Questions (FAQ)

You can purchase:

• Museum-quality art prints (photography, paintings, photocollages) offered as limited editions and open editions — available as posters, fine-art paper prints, framed options (where available), and canvas for selected editions.
• Digital booklets (illustrated PDFs and companion publications), available as instant downloads after purchase.
• Printed books (paperback and/or hardcover, depending on the title), together with selected digital eBooks and illustrated companion publications.
• Private film screenings may be requested through our contact page.
• Music and audio releases can be listened to or purchased through Maria Alexea’s Bandcamp page.

Limited editions are numbered and tracked. Details are always shown on the product page before purchase.

Limited edition: numbered (e.g., 1/200), capped inventory, comes with a certificate of authenticity. Once sold out, no reprints at that size/support.
Open edition: unnumbered, ongoing availability.

Where applicable: signed on the print (front or verso) or on the certificate. The product page specifies the signing method.

Yes. Each eligible artwork is accompanied by a paper Certificate of Authenticity (COA), including a cryptographic fingerprint (SHA-256) and an on-chain attestation (Polygon / EAS).

The verification link is provided directly on the certificate itself (printed URL and QR code).

A demonstration of the verification process is available here: /verify-demo.

Depending on the edition, format, and production region, we work with fine-art grade printing standards rather than a single fixed process:

• Giclée printing (high-resolution inkjet) is used for most editions and formats.
• Fine art lithographic printing is used for selected European limited editions.
• Professional canvas printing is used for limited canvas editions, finished with a protective matte varnish.

Each work is produced using the process most appropriate to its medium, edition type, and conservation requirements, ensuring color accuracy, fine detail, and long-term stability.

Papers and media vary by edition type, size, and production region. We exclusively use professional fine-art and archival materials, including:

• Archival matte papers (approximately 200–230 g/m²) for posters and premium open editions.
• Museum-grade fine art papers, often 100% cotton, such as Hahnemühle German Etching or equivalent (around 310 g/m²).
• Fine Art Premium Archival papers for limited editions, selected for vibrant color reproduction, precision, and durability.
• Premium cotton/poly canvas (approximately 410 g/m²) for canvas editions.

All papers are acid-free and suitable for long-term conservation. Exact materials may vary slightly depending on edition, format, and region, while always respecting museum and archival standards.

Materials are always fine-art and archival grade, but may vary depending on edition type, size, medium, and production partner. Variations never affect the artistic intent or long-term conservation quality of the work.

For inkjet and canvas productions, we use archival pigment inks selected for lightfastness and long-term stability. For lithographic editions, professional fine art printing inks and calibrated presses are used according to archival standards.

Across all printing processes, we rely on ICC color-managed workflows and controlled production environments. Minor variations may occur compared to your screen due to differences in display brightness, calibration, and color space.

Avoid direct sunlight, high humidity, heat, and smoke. Use acid-free mounts/mats. Dust gently with a dry soft cloth.

Multiple sizes (S/M/L/XL depending on the work). Dimensions refer to paper size; some series include a visual border (mat effect).

In many cases yes, within ratio/resolution limits. Use Request custom art and we’ll confirm feasibility and pricing.

Selected editions and regions include ready-to-hang wooden frames. When available, frames are crafted from responsibly sourced oak or ash, each with natural wood grain variations.

Framed works are protected with shatter-resistant acrylic (plexiglass) and delivered ready to hang with an included hanging system.

Framing availability, materials, sizes, and finishes depend on the edition, production hub, and destination.

Typical production time is ~2–7 business days.

We ship with DHL, FedEx, and—case by case—reliable local postal services. Tracking is provided for most routes.

Typical transit time is ~2–10 business days depending on the carrier and destination. Final estimates are shown at checkout.

Prints ship in protective sleeves with rigid boards; larger formats go rolled in a tube or flat, reinforced. Framed works use secure packaging.

Contact us within 48 hours with photos of the outer box and the item. We’ll arrange a replacement or equivalent solution.

Taxes and duties are calculated at checkout when possible. In the EU, prices typically include VAT. Outside the EU, import duties/taxes may apply and are the customer’s responsibility.

Major cards, Apple Pay / Google Pay, and PayPal. Crypto payments are available via a secure gateway.

Yes. We accept cryptocurrency payments via a secure payment gateway. Supported assets include Bitcoin (BTC), Ethereum (ETH), and selected stablecoins such as USDC or USDT, among others.

The list of available cryptocurrencies may vary by region and is displayed at checkout.

We support multiple currencies, including EUR, USD, CAD, JPY, and KRW, depending on your location and payment method.

Prices are displayed in your local or selected currency when available. The final amount and currency are always shown clearly before you complete your payment.

Standard (non-custom) prints: 14-day withdrawal (EU) if unopened/undamaged.
Custom or framed works: non-returnable, except for defects or transport damage.

Please contact us first to obtain authorization and the correct return address. Unauthorised returns cannot be processed.

Yes. The on-chain attestation remains valid. Contact us with your order info; we can issue a duplicate COA (marked as such).

Printed books are available directly through this website for selected EU countries, the United States, and Canada, and are also available via Amazon.

For the United Kingdom and other destinations, please order via Amazon or contact us. The available format, language, page count, illustrations, and other specifications are listed on each product page.

Yes. Shipping costs are already included in the listed price for printed books ordered directly through this website. No separate transport charge is added.

Delivery times depend on the destination, printing location, and selected title. The relevant delivery estimate is displayed in the cart or during checkout before the order is completed.

Unless a product page expressly states otherwise, printed books are supplied as standard, non-personalised editions and do not include a personal inscription.

Immediately after purchase, the order confirmation page displays the available download links.

Purchased digital files also remain available in My Account → Downloads, subject to the terms stated on the relevant product page.

Our eBooks are provided as digital reading editions. For this edition, printing and text extraction (copy/paste or modification) may be disabled to preserve the integrity of the work and to support the printed editions.

Reader Support Credit: Readers who later acquire the corresponding printed book may request a €5 support credit, acknowledging their prior access to the digital reading edition.

The film is not currently offered as public or purchasable streaming access on this website. A private screening or screener may be requested for professional, cultural, educational, festival, press, or other appropriate purposes through Contact (Shop).

Please use Contact (Shop) and briefly indicate the purpose of the request, your organisation or professional context where relevant, and the preferred viewing period. Availability and access conditions are confirmed individually.

Maria Alexea’s music releases — including J.S. Bach for cello and classical guitar — can be listened to or purchased on Bandcamp. Available formats, prices, downloads, and playback options are displayed directly on Bandcamp.

Payments, download delivery, supported audio formats, receipts, and access to purchases made on Bandcamp are handled through the Bandcamp platform. For questions specifically about the artistic release, you may also use Contact.

First check your spam or junk folder and verify that the email address entered at checkout was correct. You can also try resetting your password via My Account. If the issue continues, contact us through Contact (Shop) with your order details.

Yes. Please contact us via Contact (Shop) and include:

• the dimensions of your wall or available space
• the city/country of delivery
• the artwork you are considering

After initial contact, you will have the option to send a photo of your space if needed, so we can prepare a scale mock-up and advise more precisely.